On a daily basis, we are brought into the lives of many different people. They open up and tell us their innermost financial and lifestyle wants. They tell us about their families, their friends, the happiness they may be experiencing as well as the sadness they may be dealing with.
They freely provide information which they may not tell others. This insight allows us to gain a deeper understanding of what drives them, the foundations of their beliefs, and therefore how to effectively develop strategies that will enable the best chance of meeting their financial and lifestyle ambitions.
Getting to know someone takes longer than a phone call or a meeting. It takes time, effort and patience. The development of a meaningful relationship is about honesty, transparency and the sharing of information.
As circumstances change, new challenges are presented which require constant and diligent attention, knowledge and preparedness to make the required adjustments. Regular contact allows the management of expectations and the delivery of consistent and honest counsel, whilst providing an objective voice.
When we know all that we can about our clients, the best advice is able to be provided. We know this to be the case, based on the many years of refining what we do. What we do is ask questions. We want to know about our clients. We care.
Unless we can illustrate our role in providing structure, confidence, peace-of-mind and clarity in our client relationships, then simply we are not worthy of being a party to it.
The work we do is a privilege due to the relationships we are fortunate enough to form. This fact is never lost on us.